Real-Time Customer Assistance:
Providing instant support to website visitors or customers via live chat, addressing inquiries, troubleshooting issues, and guiding them through the purchasing process.
Email Response Management:
Handling incoming customer inquiries, feedback, and complaints via email, ensuring timely and personalized responses to maintain customer satisfaction.
Product Information:
Offering detailed product or service information to customers through live chat or email, assisting them in making informed purchasing decisions.
Order Status Updates:
Responding to customer queries regarding order status, shipping details, delivery schedules, and any other related information.
.Technical Support:
Assisting customers with technical issues, software troubleshooting, account setup, password resets, and other technical inquiries through live chat or email.
