Call Handling:
Answering incoming calls, screening and transferring calls, taking messages, and providing basic information or assistance to callers.
Live Chat Support:
Providing real-time assistance to website visitors through live chat, answering inquiries, resolving issues, and guiding visitors through the sales or support process.
Appointment Scheduling:
Managing appointment calendars, scheduling appointments or reservations, sending reminders, and confirming appointments with clients or customers.
Customer Inquiry Management :
Responding to customer inquiries via phone, email, or live chat, providing information, troubleshooting problems, and ensuring prompt resolution of customer issues.
Visitor Reception:
Greeting visitors, clients, or customers in person, providing assistance, directing them to the appropriate areas, and ensuring a positive and welcoming experience.
